1. Maruti Suzuki's AI-powered chatbots and virtual assistants provide instant support and resolution for customer queries and issues.
2. The brand's automated service scheduling and reminders optimize appointment booking and service center operations for efficiency.
3. Maruti Suzuki's predictive maintenance algorithms anticipate vehicle maintenance needs and proactively alert customers for timely service.
4. The brand's self-service portals empower customers to manage vehicle service requests, bookings, and payments digitally.
5. Maruti Suzuki's robotic process automation streamlines backend processes, reducing service turnaround times and enhancing customer satisfaction.
6. Partnerships with tech firms and AI startups drive continuous innovation in customer service automation for Maruti Suzuki.